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High Commission of the Republic of Singapore in New Delhi
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PROVISION OF CLEANING SERVICES AT THE SINGAPORE HIGH COMMISSION IN NEW DELHI

16 May 2024

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TENDER REFERENCE NO.: 028-731/01 SJ 15

INVITATION TO TENDER
FOR 


PROVISION OF CLEANING SERVICES AT THE SINGAPORE HIGH COMMISSION IN NEW DELHI


ALL RIGHTS RESERVED. THESE DOCUMENTS MAY NOT BE REPRODUCED IN ANY FORM OR BY ANY MEANS (OTHER THAN FOR THE LIMITED PURPOSES OF RESPONDING TO THIS INVITATION TO TENDER) WITHOUT THE PRIOR PERMISSION OF THE GOVERNMENT OF THE REPUBLIC OF SINGAPORE.

ALL INFORMATION IN THESE DOCUMENTS IS NOT TO BE COMMUNICATED, EITHER DIRECTLY OR INDIRECTLY, TO THE PRESS OR TO ANY PERSON NOT AUTHORISED TO RECEIVE IT. 


16 May 2024

 

To all Tenderers,

TENDER REFERENCE NO: 028-731/01 SJ 15

 

          You are invited by the Government of the Republic of Singapore as represented by the Singapore High Commission of the Republic of Singapore in New Delhi, India, under the Ministry of Foreign Affairs of the Republic of Singapore, to participate in this Invitation to Tender (“ITT”) for Provision of Cleaning Services at the Singapore High Commission in New Delhi. 

2        This ITT contains the following:

  1. Covering Letter; 

  2. Form of Tender; 

  3. Conditions of Contract; 

  4. Instructions to Tenderers; 

  5. Requirement Specifications; 

  6. Appendix A – Form of Tender & Price Schedule; 

  7. Appendix B – Track Record 

  8. Appendix C - Checklist 

  9. Appendix D - Non-Disclosure Agreement.

 

3        The prescribed Form of Tender attached to this Covering Letter must be fully completed.


4        Your Tender Offer must be fully completed and submitted in accordance with this ITT. You are advised to read carefully all documents enclosed in this ITT before submitting your Tender Offer.


5        Interested tenderers should write to the appended contact persons to retrieve the tender documents from the High Commission before mandatory onsite briefing. Similarly, all enquiries regarding this ITT should be made in writing and directed to:

The Government of the Republic of Singapore

as represented by the High Commission of the Republic of Singapore in Delhi, India and Ministry of Foreign Affairs of the Republic of Singapore

E-6 Chandragupta Marg, Chanakyapuri, New Delhi - 110021


          Contact Persons:

  1. Mr Kevin Liew at email: kevin_liew@mfa.gov.sg and

  2. Mr Joseph Tang at email: joseph_tang@mfa.gov.sg

 

 

6        A mandatory onsite briefing and show-around will be conducted on Friday 24 May 2024 at 1000 hours (local time). Interested companies should email to Mr Kevin Liew and Mr Joseph Tang by Thursday 23 May at 1200 noon (local time) to register your attendance for this compulsory briefing.


7        The closing date of this ITT is Thursday 20 June 2024 at 1200 hours (local time).  The acceptance and award of the ITT will be at the sole discretion of the Singapore High Commission in accordance with this ITT. The Singapore High Commission does not bind itself to accept the lowest offer, or the whole or part of any offer.


8        All tender offers – one copy each of original and duplicate - must be delivered by hand in a sealed envelope addressed to Mr Kevin Liew, Counsellor (Admin & Consular) with the heading “ITT for Provision of Cleaning Services at the Singapore High Commission in New Delhi” by the given deadline as stipulated in paragraph 7. 


9        All costs or expenses incurred in the preparation and submission of the Tender proposal will be borne by the Contractors. 


10      The Tender will be evaluated based on the following criteria and weightage assigned:


Criteria and weightage assigned

S/N

Criteria

Weightage

Assigned

1

The Contractor must have registered in the Housekeeping/Cleaning Services with the Labour Commissioner in Delhi/ NCR. A registration certificate from the Labour Commissioner must be attached with the Tender Proposal.


Critical but non-scoreable


Companies which do not meet the criteria will be disqualified.


2

The tenderer must attend the compulsory site show around and briefing.


3

The tenderer must have relevant track records demonstrating that they had provided the relevant services minimally for the past 5 continuous years.


4

The tenderer must have completed at least one similar contract at a value of at least Rs 4 crores with a turnover of Rs 10 crores in one of the last 5 years. A certificate from a Chartered Accountant Firm must be attached with the tender proposal.


5

The Tenderer must not have received more than 3 poor performance reports (letters of warning, verbal warning, liquidity damages, and etc) during tenure with its past or existing clients including the Singapore High Commission.


6

Incumbent service providers who provide security guarding services should not participate in the tender to avoid conflict of interest.


7

Pricing

50%


8

Quality of Proposal

  1. Employee Well-Being

  2. Reliability of services and project team

  3. Compliance with Requirement Specifications

  4. Innovation


35%

9

Financial Stability


3%

10

Track Record


12%


TOTAL

100%


11      The proposal offer shall remain valid for acceptance for a minimum period of ninety (90) days from the closing date of this ITT.


Yours sincerely,


SIMON WONG

High Commissioner

Singapore High Commission of the Republic of Singapore in Delhi, India

for and on behalf of the Government of the Republic of Singapore

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